Q.What’s the quality standards for your products?
A.Our main market is for Europe, so our goods could conform to the request of EN71/Reach.
“CARE FOR THE QUALITY and CARE FOR THE ENVIRONMENT.” is not only a speech but also a rule for everyone.
Q.What’s the minimum quantity of your items to be ordered?
A.Commonly, we need an MOQ so as to keep quality during mass production.
graphic markers:1000pcs/color & total 30,000pcs up.
graphic pencils:5000pcs/color & total 100,000pcs up.
graphic pads: 3,000pcs up.
graphic palette: 6,000pcs up.
Q.What’s the lowest amount for each shipment?
A.We need at least USD3,000.00 for each shipment so as to cover port charge.
Q.How long time you could guaranty the quality after shipment?
A.Considering seasons changing, we would like to guaranty the quality for 12 months.
Q.How about the sample charge?
A.Frankly to say, we would like to supply you samples free of charge if we could deal it inside our factories. But if need huge cost for molds,or buying something from market, we need your help for sharing the cost. For the post charge,need your help to accept freight collect.
Q.How long time you could keep the offered prices?
A.Generally to say, a validate of 30 days is fair for both sides.
Q.How about payment articles while order placed?
A.For new customers or those order with amount larger than USD20,000.00 we prefer 30% in advance and balance upon BL copy for sea shipments or balance before loading for air shipments.
For old customers who got our believing and order amount is less than USD20,000.00 we would like to accept 100% upon BL copy for sea shipments or 100% before loading for air shipments.
L/C at sight is also an option.